English Language Vocabulary for Business Letters
attachment
extra document or image that is added to an email
block format
most common business letter format, single spaced, all paragraphs begin at the left margin
body
the content of the letter; between the salutation and signature
bullets
dots used to set off items in an unnumbered list
certified mail
sender pays extra postage in order to receive a notice of receipt
coherent
logical and easy to understand
concise
summary illustrates points quickly
confidential
for personal or specific company use only
diplomacy
demonstrating consideration and kindness
double space format
one blank line is left between lines of text
enclosure
extra document, pages or image included with a letter
formal style
set formatting and business language, opposite of casual
format
the organization of the letter
heading
a word or phrase that indicates what the text below will be about
indent
1 tab or 5 extra spaces at the beginning of a paragraph
informal
casual formatting and business language, opposite of formal
inside address
recipient's mailing information
justified margins
straight and even text, always begins at the same place
letterhead
specialized paper with a company logo, name and address printed at the top
logo
symbol or image that identifies a specific organization
margin
a blank space that borders the edge of the text
memorandum
(memo) internal document sent within a company
modified block format
left justified as block format, but date and closing are centered
on arrival notation
notice to recipient that appears on an envelope (ie. "rush")
postage
the cost of sending a letter through the Post Office
proofread
read through a finished document to check for mistakes
recipient
the person who receives the letter
salutation
the greeting in a business letter (e.g. "Dear Mr Jones")
semi-block format
paragraphs are indented, not left-justified
single
spaced format where no blanks lines are left in-between lines of text
spacing blank
area between words or lines of text
tone
the feeling created by the language
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